Capita stuff up, lose private data, send 3,000 receipts…

March 28, 2008 10:19 pm

Table of contents for Government stuffups

  1. Home office stuffs up and loses data yet again!
  2. Capita stuff up, lose private data, send 3,000 receipts…
  3. Another data loss stuffup.

In one week - part one:

http://www.theregister.co.uk/2008/03/27/cc_charge_tsunami/

A Kent tradesman who ill-advisedly decided to pay the London congestion charge online was buried by a 3,000-receipt tsunami for his trouble, the BBC reports.

TfL explaimed in a statement: “This is clearly an unacceptable error. Our service provider, Capita, have identified the fault and put in additional controls to ensure it does not happen in future.”

Part two:

http://news.bbc.co.uk/1/hi/health/7319293.stm

Documents containing payroll information relating to 182 NHS staff members have been have been found dumped in a street.

They contained information, including addresses, bank account and National Insurance details, from five trusts in Leicestershire and Northamptonshire.

Police were informed and collected the documents after they had been found in a street in Stevenage, Hertfordshire.

The documents had been in the care of company Capita when they were lost.

Capita handles many major contracts for local government and public bodies. Does that make you feel all warm and fuzzy?!

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