Free Imperial Majesty Nassau Cruise – survey cold call

I got a cold call earlier (I am on TPS) and recorded it. Have a listen:

Audio clip: Adobe Flash Player (version 9 or above) is required to play this audio clip. Download the latest version here. You also need to have JavaScript enabled in your browser.

Key phrases in the call include:

This is a public opinion poll. You will receive two free boarding passes for an all inclusive cruise to Nassau Bahamas

In agreement with this confirmation, you are responsible for a $59 per person US Governmental Port and Service Fee paid directly to the cruise line fulfilment centre.

Please note, this is a complementary offer – you have neither won this, nor is it a prize.

The guy says it’s Imperial Majesty Cruise Line, the picture shows Regal Empress Cruise Vacations.
The company appears to be called National Research Group.

During the call, I am told to go to http://www.householdsurvey.com/ – this is a login page and site loaded with Google Ads.

UPDATE: I got a callback a few days after taking the “survey”:

Audio clip: Adobe Flash Player (version 9 or above) is required to play this audio clip. Download the latest version here. You also need to have JavaScript enabled in your browser.

The number they tell me to call back is 001 954 556 5867

Here are Wikipedia entries about Imperial Majesty Cruise Line and

Here’s a scathing criticism of Imperial

Here are other blogs mentioning this:
http://www.skyhasfallen.net/2008/05/theres-no-such-thing-as-free-lunch-or.html
http://think-pot.blogspot.com/2008/04/psa-imperial-majesty-cruise-line.html
http://byotipol.com/2008/04/lalabs-won-free-bahamas-cruise.html
http://smartercruising.blogspot.com/2008/04/win-free-cruise-for-life-on-imperial.html

Here are the questions asked during the survey (and confirmed in the page I was told to go to)
Note – the spelling of the word “question” is their spelling, not mine!

Qustion 1: Do You want to take the survey?
Answer: Yes

Qustion 2: Are you Male or Female? Press 1 for Male or 2 for Female.
Answer: Male

Qustion 3: What age group category do you fall into? Press 1 for between 18-25, press 2 for ages 26-35, press 3 for ages 36-49 press 5 for all ages 50 and above
Answer: Ages 36-49

Qustion 4: What type of television service do you have? Press 1 for Digital Cable, Press 2 for Satellite, Press 3 for Internet or press 4 for Over Air Antenna
Answer: Satellite

Qustion 5: Are you a Homeowner or do you currently rent? Press 1 if you’re a homeowner, press 2 if you are a Renter. Press 3 for any other type of living condition
Answer: Homeowner

Qustion 6: Have you purchased a New Television in the last 8 months? Press 1 for yes or press 2 for no
Answer: No

Qustion 7: When making purchases at grocery stores, or department stores do you prefer to use your Major Credit Card, Visa Debit card or do you prefer to write a check from your check book?
Answer: If you prefer your Major Credit Card press 1

Qustion 8: This is the 7th question. You’re almost finished. What type of internet service to you have? Press 1 for DSL, press 1 for Cable, press 3 for Dial up, or press 4 if you don’t have a computer.
Answer: DSL

Qustion 9: How often do you dine out? Press 1 for once a week or more. Press 2 for once a month, press 3 for I rarely dine out.
Answer: Once a week or more

Qustion 10: How many times to do Vacation every year? Press 1 for 1 or less. Press 2 for 2 or more.
Answer: 2 or more

Qustion 11: This is the last question. Assuming you own an automobile. Does you vehicle have either an existing manufacture warranty or an extended warranty? Press 1 for Yes. Press 2 for do it doesnt have a warranty. Press 3 for I dont own a vehicle.
Answer: Doesnt have a warranty

The information that I have provided through this process is true and correct. In exchange for my participation in a Consumer Market Research Survey, I will receive a complimentary Bahamas Cruise. I accept this reward and agree to be contacted by a travel coordinator within 72 hours to go over the information regarding this reward

Here are some places you may wish to report it:

http://whocalled.us/lookup/4047989983
http://whocalled.us/lookup/4099831671
http://whocallsme.com/Phone-Number.aspx/8007300197

UPDATE 18/06/2008

I just got a call from 08006943328 and spoke to a Welsh bloke who actually seemed quite nice. He was just qualifying the leads, and I didn’t have time to be put through. But he’s definitely in the wrong job. He seemed quite earnest and genuine…if only he knew the cack he was selling!

The interesting this is that last week I got a call telling me I had received a free cruise to Nassau, Bahamas (all I had to do was pay taxes, charges and get myself to Florida!). I gave them a false name, and they asked me various questions about whether I drove a car, had a credit card, what age I was etc.

So, I can be pretty certain that UK Debt Information Line / FSDM are buying leads from the company that did the “free” cruise.

UPDATE 26/Aug/2008
Lots more people are getting ripped off lately. This is now the highest read and commented post on this blog. Here are some other places that might be able to advise:
Post your question on MoneySavingExpert’s forums or at the UK Legal group

Be careful with personal details, don’t use your real name.

Try contacting Trading Standards – they might be able to advise more about the credit card.

There is, of course, another idea – if you’re a family, have you thought about selling the story to a paper?
You’d probably get your money back that way AND you’d be warning more people about the same thing too.
It certainly is a very bad thing that you got ripped off like this, and I’m sure the Mail/Express/Sun etc would love this.

Just so as more people are warned about this, whichever route you choose can you please mention the link back to the blog page you found it on?

This entry was posted in my stuff and tagged , . Bookmark the permalink.

118 Responses to Free Imperial Majesty Nassau Cruise – survey cold call

  1. Jean says:

    If we all start filing complaint at Attorney General Office at Washington DC. We will stop them. One of two complaint will not help. We should all fil complaints. There will be people who will believe them and give them credit card number. DO NOT GIVE A CREDIT CARD NUMBER TO PHONE 1-866-829-4442 AND 1-800-869-2387. Thier website is http://www.http://www.caribbeancl.com/

    http://occ.dc.gov/occ/site/default.asp

  2. Jean says:

    If we all start filing complaint at Attorney General Office at Washington DC. We will stop them. One of two complaint will not help. We should all fil complaints. There will be people who will believe them and give them credit card number. DO NOT GIVE A CREDIT CARD NUMBER TO PHONE 1-866-829-4442 AND 1-800-869-2387. Thier website is http://www.http://www.caribbeancl.com/

    http://occ.dc.gov/occ/site/default.asp

  3. Scoup says:

    I got a phone call today and told them not to call back, I never signed up for anything and she was rude. They start out by using an Unavailable phone nimber and call constantly.

  4. Scoup says:

    Any company saying it is a sweep steaks and you won something, but you have to pay any money of your own to get the Prize is a scam, do not give them your information, if you do you are asking for a whole lot of trouble. If they ask for money, IT SHOULD BE CONSIDERED A SCAM.

  5. silky says:

    ASSHOLE

  6. Marilyn says:

    My call came from Red Lodge, MT the phone number is: 1-406-426-3124 The caller told me to go to survey.com to claim my free Nassau Bahamas cruise. Survey.com has a footnote on their website noting that this call did not come from survey.com, so I called the number back and receive a recording saying press 1 if I didn't want future calls from this company. If you get this call do not answer the questions and don't expect a free cruise.

  7. How can I be sure this is not another scam

  8. Trust me its a scam and people are starting to report them to the attorney general,I hope this helps

  9. May God forgive you for your filthy mouth, there are nicer ways to reply to this shame , shame , shame

  10. We do not have the right to judge anyone even if they are scamming people thats God’s job, shame on you

  11. There are better words to use then the one you did ,I still get shocked when people speak without thinking first , I believe you should.

  12. I will pray for you as well.

  13. I will pray for you as well for God to correct your filthy mouth.

  14. You need alot of people to pray for you , what a dirty mouth .

  15. From your mouth to Gods ears,bless you

  16. No you dont people are just getting better at scams ,with our tecnology it comes as no surprise.

  17. Can't wait says:

    Ha! I got the call , looked up these post, now I can’t wait for their call… I’ll have a nice and juicy update as soon as……. Ha!

blog comments powered by Disqus